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Services
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 Our support staff is always ready to help. They are knowledgeable and have worked with the Practice Expert modules for extensive period of time. We believe greatly in cross-training, which ensures that all of our support staff can work to get your answers when you need them as quickly as possible. With decades of combined experience in the healthcare, technology and billing fields, our support staff are in the top tier. A Cal-Med support contract ensures that your office does not suffer any downtime and if you do that it is minimized. With a support contract you will be entitled to all of our updates and granted access to the Client Resources section of our website which is full of useful information including support documentation, downloads and much more. Also with support you will receive Cal-Med Focus Newsletter, which will keep you informed of updates to the program, tips and important news. We are constantly adding new features to our Practice Expert modules and maintaining support with Cal-Med ensures that you will be able to take advantage of them. Make sure that your practice stays up-to-date and with Cal-Med you will have a great support staff to help you.
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Consultation
Cal-Med’s consulting provides peace of mind when setting up your office, our team takes the time to listen to your needs and wants in terms of workflow, technology and billing solutions for your practice. By taking the time to listen Cal-Med is able to provide a unique turn-key management system that fits your practice specifically. Our consultation services cover everything from technology to billing and everything in between.
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Training
Practice Expert is a powerful program.
In many cases you can have the greatest tool in the world, but it won't do you much good if you don't know how to use it. Our educated trainers can show you and your staff how to use the entire range of Practice Expert products. Even if you have been using our application for years, our trainers will show you how to do it faster and better. Learn every aspect of a module or the proper way to handle a task. Make sure that you are not wasting money doing things on paper or the long way when our program can do it quicker and better.
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Conversions
Data is the key. If you are switching to Cal-Med from another company, you will be thrilled to know that we offer many conversion services. No one wants to start from scratch when switching software. Having to re-enter all that data takes days upon days of your staff's valuable time. Whether you are a physician's office who wants demographics transferred over or a billing service who needs charges and payments, our experienced transition team can ensure that when you open up Practice Expert for the first time, all of your patients' data will be there to greet you.
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Customization
Our products come ready to use the moment they are installed with features galore and increased productivity standard with many options for the end user to set. Although there are times when you need something special, which may include a report geared towards capturing data in a report that doesn't yet exist. Or perhaps you need an interface with a specific application or set of equipment. In these or any other cases, our programming staff is ready to implement the customization that you need.
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